01 — Overview

Our Commitment to Privacy

Pedro Barn Hotel, at Little England Cottages, 80/42 Moonplains, Nuwara Eliya 22200, Sri Lanka, is committed to safeguarding the privacy of our guests and website visitors. We process personal data in accordance with applicable Sri Lankan law.

This Privacy Policy applies to personal data collected through our website, by telephone, by email, and in person at the property. By making a reservation or using our website, you acknowledge the practices described here.

We never sell your data to third parties. Your information is used solely to provide, improve, and communicate about our services.

02 — Data We Collect

Information We Collect

We collect personal data only when necessary to provide our services. This may include:

  • Name, email address, and telephone number
  • Reservation and booking details, including arrival and departure dates
  • Payment details, processed securely and never stored in full on our own systems
  • Dietary requirements or special requests provided voluntarily for service purposes
  • Correspondence records, such as emails and enquiry messages
03 — How We Use Your Data

Purpose of Processing

We use personal data to process and confirm reservations, manage your stay, communicate with you before and after your visit, and comply with Sri Lankan legal requirements. Your data is stored securely using industry-standard measures, and retained for the period required by Sri Lankan law.

04 — Your Rights

Your Rights & Choices

You have the right to access, correct, or delete personal data we hold about you at any time. To exercise any of these rights, please contact us at:

  • Email: reservations@pedrobarn.com
  • Post: Pedro Barn Hotel, 80/42 Moonplains, Nuwara Eliya 22200, Sri Lanka
  • Telephone: +94 77 383 3533
05 — Cookies

Cookies & Website Tracking

Our website uses cookies to improve functionality and understand how visitors use our site. See our Cookie Policy for full details on the types of cookies we use and how to manage your preferences.

06 — Policy Updates

Changes to This Policy

Pedro Barn Hotel may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated on this page with an updated effective date.

Last reviewed and updated: July 2026