01 — Eligibility

Eligible Refunds

Refunds are issued in line with our Cancellation Policy. Cancellations made within the free cancellation window receive a full refund. Cancellations made after that window may be subject to a charge, as outlined in our Cancellation Policy, with any remaining balance refunded.

Non-refundable rates, where offered, are clearly marked at the time of booking and are not eligible for a refund except at the hotel's discretion.

02 — Processing Time

How Refunds Are Processed

Eligible refunds are processed to the original payment method within 14 business days of the cancellation being confirmed by the hotel. Processing times for the funds to reach your account may vary depending on your bank or card issuer, and Pedro Barn Hotel is not responsible for delays caused by financial institutions.

03 — Early Departures

Early Departure

Guests who choose to depart earlier than their confirmed booking may be offered a partial refund for the unused nights, at the hotel's discretion. We ask guests to speak with our reception team as early as possible if a change of plans arises during a stay.

04 — Refund Enquiries

Questions About a Refund

If you have a question about a refund already in progress, or would like to check the status of a cancellation, please get in touch with our reservations team directly.

  • Email: reservations@pedrobarn.com
  • Telephone / WhatsApp: +94 77 383 3533

Last reviewed and updated: July 2026